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FAQ

Ordering And Delivery

How do I place order

Order A La Carte or Subscribe for weekly deliveries.

What is the delivery schedule?

We deliver on Mondays and Thursday, 9am - 4pm. Order for each day separately.

How far in advance should I place my order?

For Monday delivery, order by Midnight on Friday. 

For Thursday delivery, order by Tuesday.

Is there a delivery fee?

Delivery fee for homes $10 (delivery window 9am-4pm)

Delivery fee for offices $25 (delivery window 9am-12:30pm)

What happens if I’m not home for the delivery?

You can leave us a note with delivery instructions, like the gate or building code or any secure place to put your order to.

DIETARY PREFERENCES AND RESTRICTIONS

Do you accommodate dietary restrictions (e.g., gluten-free, dairy-free, vegetarian)?

Our meals are dairy-free, gluten-free (except when we use organic Italian whole grain Farro, you can choose No Farro option)

Can I customize my meals?

Customization is not possible at this time.

Reheating Instructions

Microwave instruction

Add a splash of water if possible, cover loosely with a single layer of paper towel, microwave in short intervals (usually 30 seconds to 1 minute at a time).

Stovetop (Preffered)

Heat sauté pan over high heat.

Add contents of box + ½ cup water.

Stir and cover immediately with a lid.

Cook 1 minute. Steam heats it fast and makes it saucy.

Uncover, stir, and serve.

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